Extender has stopped connecting to Virgin Hub 3.0

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Extender has stopped connecting to Virgin Hub 3.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Extender has stopped connecting to Virgin Hub 3.0
Extender has stopped connecting to Virgin Hub 3.0
2020-09-27 19:44:49 - last edited 2020-09-30 01:55:37

Why has my RE450 stopped pairing with my Virgin Router. Lost the 2.5 & 5.0GHz leds as well as the pairing button. My phone detects them separately as unsecure but I used to see EXT at the end of my router name. This has now disappeared completely. It's like the extender is not detecting the router. Tried the usual reset stuff. Very frustrating as the Virgin hub has a poor WiFi and the extender gave me a better streaming option. The TP link update 2 days ago hasn't got something to do with it has it?

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Re:Extender has stopped connecting to Virgin Hub 3.0-Solution
2020-09-30 01:54:36 - last edited 2020-09-30 01:55:37

@Roberto70 

Good day.

Thank you very much for your time and patience.

After you reset the RE450 by holding the reset pinhole for 10s, were you able to see the default Wi-Fi name, like TP-Link _ extender?

--if yes, you could try to reconfigure the extender again with the Virgin router;

 How long have you had the RE450?

 

Thanks a lot.

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Re:Extender has stopped connecting to Virgin Hub 3.0-Solution
2020-09-30 01:54:36 - last edited 2020-09-30 01:55:37

@Roberto70 

Good day.

Thank you very much for your time and patience.

After you reset the RE450 by holding the reset pinhole for 10s, were you able to see the default Wi-Fi name, like TP-Link _ extender?

--if yes, you could try to reconfigure the extender again with the Virgin router;

 How long have you had the RE450?

 

Thanks a lot.

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