Archer VR400 issues with cloud registeration

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Archer VR400 issues with cloud registeration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Paul1992

2021-09-02 05:52:23

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Registered: 2021-09-02

Archer VR400 issues with cloud registeration

2021-09-02 05:52:23

Model: Archer VR400

Hardware Version: V2

Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hi all.

I was given a Archer VR400 after it was discarded by the IT Department at work. It's Probably the nicest router I've ever had.

Only issue I'm having is when I registered for TP-Link Cloud, and try to log in, I get a message saying "Login Failure", and I have used the correct details.

I am going to put it down to this, I may be wrong but the router was registed for the TP Link cloud some time ago to another email address, and therefore it's impossible to log on with a freshly created accont.

Would TP-Link support be able to remove the pairing between the router and old email address, so that I am able to pair it to mine?

Thanks

1 Reply

TP-Link

2021-09-02 09:56:54

Posts: 6831

Helpful: 3000

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Registered: 2018-07-23

Re:Archer VR400 issues with cloud registeration

2021-09-02 09:56:54

@Paul1992

Hi, could you please refer to this link:

[Solution] 3/4G modem bound to another TP-Link ID

If the hardware reset did not work, please leave me a private message of the MAC address of the modem and the screenshot of the error messages about the cloud management.

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Archer VR400 issues with cloud registeration

Archer VR400 issues with cloud registeration

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