Tapo 310 cloud storage
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I'm using a c310 camera with the cloud storage but it's only saving the videos to the cloud from 4pm to 7am so nothing during the daytime hours.
is this normal or needs a fix?
thx
tim
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Hello @Mrabsent
Thank you for your valuable feedback, for your concern, please check suggestions in this thread:
[Solution]Tapo C310 Not Recording Cloud Videos/ No Notification after Active Tapo Care (Free-trial)
Feel free to let us know if that works for you in the above thread, thank you.
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Hello @Mrabsent
Thank you for your valuable feedback, for your concern, please check suggestions in this thread:
[Solution]Tapo C310 Not Recording Cloud Videos/ No Notification after Active Tapo Care (Free-trial)
Feel free to let us know if that works for you in the above thread, thank you.
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so then I need to wait for a firmware update as I'm subscribed to tapo care and it's set to record 24h but still missing 7am to 4pm cloud record
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Hello @Mrabsent
I recommend trying beta if you own V2, or wait for official firmware if you own V1.
The time of getting available firmware on APP is unknown, sometimes that could take several weeks or longer.
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