Deco APP Release Note

Deco APP Release Note

264 Reply
Re:Deco APP 3.0
2022-10-10 04:57:03

Hi  @David-TP,

Has the client count on the Deco network diagram been removed on purpose or is it a bug.

 

 

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#94
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Re:Deco APP 3.0
2022-10-10 10:02:58

  @BenGinders 

Hi, nice to see you again.

I can see the number of online clients to each Deco in the diagram on  Android 3.0.13 so I think it would still be an interaction bug.

Would it be empty all the time?

if yes, I am afraid you might need to help me submit the APP log again.

Thank you very much.

Best regards.

 

 

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#95
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Re:Deco APP 3.0
2022-10-10 10:56:12

Hey  @David-TP,

 

Yes it does seem to be an interaction bug as they are showing now.

Next time they don't show again I will submit an app log 😀

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#96
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Re:Deco APP 3.0
2022-10-10 14:24:01

  @David-TP 

 

Just submitted feedback through the app, but also repeating it here. Network diagram cuts the bottom Deco info, while there is still a lot of space to show it:

 

 

When I select Full Screen, I can see all info for the bottom Deco:

 

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#97
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Re:Deco APP 3.0
2022-10-10 14:43:08 - last edited 2022-10-10 14:48:28

  @David-TP 

 

I have Satellite Deco M9 Plus (Bedroom). It is connected to Main Deco M9 Plus (Living Room) wirelessly. Since I had Deco app, its link to Main Deco was always shown as two or three blue bars. New Beta app shows that same link as two yellow bars. I unistalled Beta app, installed original app from Google App store and I can see two blue bars again.

Something must have changed in how Deco app reports quality of the link between Satellite Deco and Main Deco.

 

When I run WiFi analyzer placing it where Satellite Deco is, I am getting -45dBA to -55dBA signal on both 5GHz and 2.4GHz from Main Deco. This usually considered excellent signal.

 

Screenshots below.

 

Beta app:

 

 

 

Original Deco app:

 

 

 

Signal Strength to Main Deco from the place where Satellite Deco is, as reported by WiFi analyzer:

 

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#98
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Re:Deco APP 3.0
2022-10-10 15:09:02

  @Alexandre. 
  @David-TP 
 

Same bug on my Deco M4


On my iphone ithe app is showing  2 blue bars
On my samsung phone its showing 2 yellow bars

 

Even the connected users on iphone its is showing 2 blue  bars  (medium or strong signal) but on the samsung app its showing fair or weak signal

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#99
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Re:Deco APP 3.0
2022-10-10 15:15:11

  @M4DECO @David-TP 

 

I just noticed the signal link icon is different, too: it can have up to four bars in iOS and only up to 3 bars in Android.

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#100
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Re:Deco APP 3.0
2022-10-10 17:31:02

Hey  @David-TP,

App log now submitted for the device count issue since it has returned.

 

You will also see other submissions relating to the parental control graphs,logs and reports not populating, which the team are already looking into.

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#101
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Re:Deco APP 3.0
2022-10-11 02:59:29

  @BenGinders Thank you very much. I have received the APP logssmiley.

 

Alexandre. and  @M4DECO , Thank you so much for the feedback. I haven't noticed such a change. Usually, you can see at most 4 bars on the Android phone, and 3 bars on IOS.

On the Deco APP, it is just the other way around. I will check with the engineers to see why it shows like this.

 

Thank you a lot.

best regards.

 

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#102
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Re:Deco APP 3.0
2022-10-12 09:36:15

  @David-TP Is it possible to check the connection speed of backhaul like for example 1Gbps or 100Mbps.

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#103
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