Deco APP Release Note

Deco APP Release Note

259 Reply
Re:Deco APP 3.0
2022-11-01 04:36:12

  @akapal 

Hi, the 3.0.13 is still an original beta APP version and it could be checked via your TP-link ID in the beta test program.

In this way, could you help me submit the App log via the latest APP version since it seemed that there are still unfixed online clients issues on the latest version:

https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466

Thank you very much.

  0  
  0  
#145
Options
Re:Deco APP 3.0
2022-11-01 09:32:37

Hi  @David-TP 

 

Currently using Deco Apps 3.0.17 and 2 Decos X20 Firmware 1.0.2 Build 20220401 Rel. 63997

One of the device Amazon Echo Dot with clock, while it is connected to the X20, the indicator show otherwise.

It just show blank icon next to the device, where it should be Wifi icon or wired icon.

But the Amazon Echo Dot is connected to the internet via the X20 and working fine.

 

I have try reconnect the Amazon Echo several times, and also reinstall the Deco Apps, still not fixed.

Strangely, i have another Amazon Echo Dot with Clock that work just fine.

 

Regards,

 

Ali Tan

  2  
  2  
#146
Options
Re:Deco APP 3.0
2022-11-02 01:19:07

  @akapal 

 

How do you see the data usage? I have w3600. Can I see my usage?

  0  
  0  
#147
Options
Re:Deco APP 3.0
2022-11-02 02:15:02

Billy_Tan wrote

Hi  @David-TP 

 

Currently using Deco Apps 3.0.17 and 2 Decos X20 Firmware 1.0.2 Build 20220401 Rel. 63997

One of the device Amazon Echo Dot with clock, while it is connected to the X20, the indicator show otherwise.

It just show blank icon next to the device, where it should be Wifi icon or wired icon.

But the Amazon Echo Dot is connected to the internet via the X20 and working fine.

 

I have try reconnect the Amazon Echo several times, and also reinstall the Deco Apps, still not fixed.

Strangely, i have another Amazon Echo Dot with Clock that work just fine.

 

Regards,

 

Ali Tan

After restarting both my Deco X20, the Amazon Echo Dot show the wifi icon, but several other devices missing that icon.

Not sure the bug is not the Deco App 3.0.17 or on the X20.

 

Regards,

 

Ali Tan

  2  
  2  
#148
Options
Re:Deco APP 3.0
2022-11-02 02:16:53

  @HuskerBH 

 

I think the latest version of the Deco App does not show the usage by default, we have to purchase to see it.

A set back if that is true.

 

Regards,

 

Ali Tan

  0  
  0  
#149
Options
Re:Deco APP 3.0
2022-11-02 03:16:55 - last edited 2022-11-16 02:25:00

Update: Billy_Tan and HuskerBH, I am sorry and Billy is right, Data usage/traffic needs to be subscribed in the HomeShield.

 

 

Billy_Tan, As for the connection type on the Deco App, It should be fixed on the latest APP version already, and I have consulted with the engineer and he tends to think it might also be related to the software of Deco. Could you please also help me summit the APP log per link:https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466

 

Thank you very much.

Best regards.

 

  0  
  0  
#150
Options
Re:Deco APP 3.0
2022-11-03 02:12:49

David-TP wrote

  @Billy_Tan HuskerBH, Hi, for HomeShield modes, the Online Usage data in the Monthly Reports is based on parental control profiles and you might need to add the devices into parental control first. It does not need a subscription.

 

 

Billy_Tan, As for the connection type on the Deco App, It should be fixed on the latest APP version already, and I have consulted with the engineer and he tends to think it might also be related to the software of Deco. Could you please also help me summit the APP log per link:https://community.tp-link.com/en/home/forum/topic/581574?replyId=1132466

 

Thank you very much.

Best regards.

 

Hi  @David-TP ,

 

I have solved the issue above with full reset of both my Deco X20. 

 

Regards,

 

 

  2  
  2  
#151
Options
Re:Deco APP 3.0
2022-11-03 02:26:13 - last edited 2022-11-03 02:31:32

  @Billy_Tan Thank you for the good news! The senior engineers are also able to reproduce the same issue on our side and hope they could locate something and optimize it later.

  0  
  0  
#152
Options
Re:Deco APP 3.0
2022-11-04 06:19:32

Hi  @David-TP 

 

i don't think the view network usage by device is available. Previous version of Deco App, we can see which device consume how much on bandwidth at certain range of time.

On Deco App 3.0, even when we categorize the device in to profile, when we dive into the profile, you can only view only time for current day, if you choose different day, it will prompt you to Upgrade to Pro, choosing Week and Month view also prompt you to HomeShield Pro. The default view when we click on particular profile, only show Top Visited website, nothing else.

 

Please advice on how to view the bandwidth usege of each device that connected to Deco.

 

Regards,

 

 

  2  
  2  
#153
Options
Re:Deco APP 3.0
2022-11-04 11:45:20

Hi Guys,

the new Deco app is great, nice job the new GUI is very smooth and more effective.

However i don't know why there are always eight type of device, on our house's there are connected, not only smartphone tablet pc print, maybe can have a Smart TV, Console gaming, Chromecast/FireTV. Maybe in future update can be replace the "Entertainment" Type in more Type Device?

Thank You

  3  
  3  
#154
Options