TAPO C310: is it possible to change the alarm sound

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TAPO C310: is it possible to change the alarm sound

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TAPO C310: is it possible to change the alarm sound
TAPO C310: is it possible to change the alarm sound
2023-05-23 19:17:28
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.3.2

Hi all,

I'm wondering whether possible to change the alarm sound (not the notification but the alarm itself) on detection.

I mean to set a custome sound instead of the one by default.

 

Is it possible with TAPO C310 camera?

 

many thanks!

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#1
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7 Reply
Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 08:39:53 - last edited 2023-05-24 09:34:23

  @alemadama 

Hi,
On the Tapo app>click on a camera>tap the Settings icon at the top right corner>go to Detection & Alerts page>Turn on Camera Alarm>tap Alarm Sound, then you will be able to select Siren or Tone sound. However, it's unable to set a custom sound on the C310 now.

 

While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.

 

Best Regards

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#2
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Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 08:42:11

  @Solla-topee thank you!

 

do you know if some different model supports this?

 

thanks!

 

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#3
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Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 09:28:44

  @alemadama 

Hi,

Currently, we have the Tapo C500 support custom alarm sounds.

As the picture below, you can click on 'tap to record' and start recording your own sound for up to 15 seconds to be an alarm sound.

          

Best Regards

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#4
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Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 09:34:17
only recording or can also take a file? I mean, mp3 or similar...
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#5
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Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 09:38:44

  @alemadama 

Hi,
The Tapo C500 supports recording only rather than taking a sound file.
Best Regards
 

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Re:TAPO C310: is it possible to change the alarm sound
2023-05-24 10:09:56
thank you just the last question: this model C500 can me moved from the app? I mean moved manually by the user thanks
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#7
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Re:TAPO C310: is it possible to change the alarm sound
2023-05-25 06:36:28

  @alemadama 

Hi, 
The Tapo C500 is an outdoor Pan/Tilt Security Wi-Fi Camera, you can adjust the lens with the Pan&Tilt feature on the Tapo app.
Here is the introduction page of the Tapo C500 on our official website.

Best Regards

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