6GHz band not detected by iPhone 15 pro max

6GHz band not detected by iPhone 15 pro max

6GHz band not detected by iPhone 15 pro max
6GHz band not detected by iPhone 15 pro max
2023-10-29 20:19:41
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.2.8 Build 20230901 Rel. 36505

Hi, 

 

I have iPhone 15 pro max, which should support the 6GHz band provided by Wifi 6E in my Deco XE75. 

 

I have gone through trouble shooting steps such as enabling the WiFi 6GHz by setting it as "Wifi Network & Backhaul" mode. I have enabled the SSID for the 6GHz network. 

 

I have the same SSID name for both 2.5/5GHz network and 6GHz network. I tried using different SSID as well. 

 

I restarted whole Deco network multiple times but no luck. 

 

My location is in India. 

 

Can someone please help me troubleshoot this issue? 

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#1
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3 Reply
Re:6GHz band not detected by iPhone 15 pro max
2023-10-30 03:13:07

  @dkbhadeshiya 

Hi, welcome to the community.

I think the Wi-Fi 6E/ 6GHz hasn't been fully adopted in India yet.

https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e

Thank you very much and best regards.

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#2
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Re:6GHz band not detected by iPhone 15 pro max
2023-10-30 08:31:40 - last edited 2023-10-30 09:30:45

@David-TP on my deco x80 (not 5G), with iPhone 15 Pro Max, cant connect on 5Ghz band, always on 2.4 Ghz band. i tried manually on deco app to make specific connection preference, on my iphone 15 promax device, prefer 5ghz band, after that i tried to connect with my phone and phone keep rejecting it or unable to connect, i tried to restart the modem and do the same thing, same result unable to connect. but once i changed back to auto or 2.4ghz band, my phone can connect to deco. any solution david?

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#3
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Re:6GHz band not detected by iPhone 15 pro max
2023-12-14 17:43:29

  @zcx I have the same problem. PX50. Both phones and iPhone 15 pro and iPhone 15 pro max only work on 2.4 and do not see 5. They connect to a mixed network, but are always in the 2.4 range. All other devices work well. 

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#4
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