6GHz band not detected by iPhone 15 pro max

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6GHz band not detected by iPhone 15 pro max

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
6GHz band not detected by iPhone 15 pro max
6GHz band not detected by iPhone 15 pro max
2023-10-29 20:19:41
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.2.8 Build 20230901 Rel. 36505

Hi, 

 

I have iPhone 15 pro max, which should support the 6GHz band provided by Wifi 6E in my Deco XE75. 

 

I have gone through trouble shooting steps such as enabling the WiFi 6GHz by setting it as "Wifi Network & Backhaul" mode. I have enabled the SSID for the 6GHz network. 

 

I have the same SSID name for both 2.5/5GHz network and 6GHz network. I tried using different SSID as well. 

 

I restarted whole Deco network multiple times but no luck. 

 

My location is in India. 

 

Can someone please help me troubleshoot this issue? 

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3 Reply
Re:6GHz band not detected by iPhone 15 pro max
2023-10-30 03:13:07

  @dkbhadeshiya 

Hi, welcome to the community.

I think the Wi-Fi 6E/ 6GHz hasn't been fully adopted in India yet.

https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e

Thank you very much and best regards.

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#2
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Re:6GHz band not detected by iPhone 15 pro max
2023-10-30 08:31:40 - last edited 2023-10-30 09:30:45

@David-TP on my deco x80 (not 5G), with iPhone 15 Pro Max, cant connect on 5Ghz band, always on 2.4 Ghz band. i tried manually on deco app to make specific connection preference, on my iphone 15 promax device, prefer 5ghz band, after that i tried to connect with my phone and phone keep rejecting it or unable to connect, i tried to restart the modem and do the same thing, same result unable to connect. but once i changed back to auto or 2.4ghz band, my phone can connect to deco. any solution david?

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#3
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Re:6GHz band not detected by iPhone 15 pro max
2023-12-14 17:43:29

  @zcx I have the same problem. PX50. Both phones and iPhone 15 pro and iPhone 15 pro max only work on 2.4 and do not see 5. They connect to a mixed network, but are always in the 2.4 range. All other devices work well. 

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