2
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Tapo C510W - Could not automate motion detection

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2
Votes

Tapo C510W - Could not automate motion detection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C510W - Could not automate motion detection
Tapo C510W - Could not automate motion detection
2023-11-13 14:32:18 - last edited 2023-11-15 07:05:29

 

I wanted to automate my C510W outdoor camera such that when the time is 9:00pm onwards, motion detection should be activated. 
 

However, when creating a shortcut or automation in the Tapo app, then selected Control Device > Tapo C510W camera, the only options available were Privacy Mode and Alarm! See image below:

 

 

 

However, in my Tapo C225 camera, the motion detection option is available. 

 

Please help! This is just a simple and straightforward automation procedure. Kindly provide steps on how to go about this. Thank you. 

#1
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5 Reply
Re:Tapo C510W - Could not automate motion detection
2023-11-14 07:28:41 - last edited 2023-11-15 07:05:04

  @DiceKey 

Hi, 
I have tried to create a shortcut and automation entry with the Tapo C225 on the Tapo app, and this model does not have the motion detection option available when adding an entry.
If you want the Tapo C510W to start monitoring and activate the detection feature at a specific time and then stop monitoring at a specific time, you can add automation entries to turn on/off the Privacy Mode. When the privacy mode is turned on, the camera will stop monitoring, and the detection feature is also not working.

Best Regards

#2
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Re:Tapo C510W - Could not automate motion detection
2023-11-14 08:24:04 - last edited 2023-11-15 07:05:04

  @Solla-topee But privacy mode will stop recording of video and audio, and that would make the camera useless don't you think?

#3
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Re:Tapo C510W - Could not automate motion detection
2023-11-15 07:04:40 - last edited 2023-11-15 07:05:04

  @DiceKey 

Hi,
If you need the camera to record video and audio all the time but with the motion detection feature turned on during a specific time, I'll log the feature request and pass it along to the team to evaluate. 
I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility, and if other users have the same request, please vote on this thread or leave your comments.
Best Regards

#4
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Re:Tapo C510W - Could not automate motion detection
2023-11-15 08:46:19 - last edited 2023-11-15 09:01:22

  @Solla-topee Thank you. I think it would only be logical to also add other functions of Tapo cameras (such as person detection, etc.) to automation/shortcuts/triggers.

#5
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Re:Tapo C510W - Could not automate motion detection
2023-11-15 09:56:38

  @DiceKey 

Hi,
Thank you for your feedback, I'll also log it and forward it to the team to evaluate.
Best Regards

#6
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