KidShield Now Open for Trial!

KidShield Now Open for Trial!

97 Reply
Re:KidShield Test Recruitment - Safeguarding Children's Online Experience
2025-01-14 09:56:42

  @FatihKurnaz 

Hi, Thank you very much for the feedback. I'll report to the engineer to see whether they can reproduce similar issues.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

By the way, can I have the model number of the parental mobile phone with the Deco APP installed and the model number of the Kid's device?

 

Wait for your reply and best regards.

 

 

 

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Re:KidShield Now Open for Trial!
2025-01-16 21:26:35

  @David-TP 

 

Is it to late to be put on this list?

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Re:KidShield Now Open for Trial!
2025-01-17 01:41:46

  @IGM Hi, it is now open for all HomeShield users if you have the Deco APP up-to-date.

(3.8.123-Android; 3.8.129 for IOS)

Best regards.

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Re:KidShield Test Recruitment - Safeguarding Children's Online Experience
2025-01-19 19:43:42

  @David-TP 

 

Hi David, 

 

Thank you. Sure I'll submit. 

 

My Deco App installed device is Samsung Galaxy S23 Ultra 

My kids device is Poco X3 Pro 

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Re:KidShield Test Recruitment - Safeguarding Children's Online Experience
2025-01-20 05:44:42

  @FatihKurnaz 

Hi, Thanks for the update.

The APP logs have been received. Please check the email for more suggestions later.

Best regards.

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Re:KidShield Now Open for Trial!
16 hours ago

  @David-TP

I installed your app on my child’s iPhone (even though it said iOS wasn’t supported yet) and enabled the Advanced features via my iMac. The concept and level of control are excellent—a genuinely good initiative—but I’m running into major bugs:

  • The On-the-Go profile blocks almost everything, including safe sites (apple.com), school Zoom meetings, and iCloud (backups fail).

  • At times, the phone loses internet entirely.

  • I can’t sign out of Find My iPhone to remove the Advanced KidShield profile I installed from my iMac.

Since I keep having to recover the phone, I’m removing it for now. Please share clear steps to fully uninstall and restore connectivity.

 

Once the iOS version is out of beta and stable/bug-free, I’ll gladly reinstall and try again. I’m happy to provide logs/screens if helpful.

Thanks,

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Re:KidShield Now Open for Trial!
13 hours ago

  @VikramMann 

Hi, thanks for the feedback.

Can you share a video clip of "I can’t sign out of Find My iPhone to remove the Advanced KidShield profile I installed from my iMac," or would there be any error message?

(If the video is too large, you could try to post an online linkcool.)

As I'm not the owner of the tested network, I asked the engineer to help me test "deleting an On-the-Go profile"; he didn't seem to run into any issues.

 

Thank you very much.

Best regards.

 

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#128
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