Only some CS 420 cameras updating firmware
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I have 7 X CS420 cameras of which only two alerted me for an update to 1.2.15
Why don't the other 5 also upgrade to the newer firmware version? I've checked via the app repeatedly and it says all devices are up to date.
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Hi,
Since we release the new firmware gradually, some of the Tapo C420 may not receive the new firmware. In this scenario, please wait patiently for the new firmware to be available to the other Tapo C420, and you will see the notice on the Tapo app if new firmware is available.
Best Regards
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Hi,
Since we release the new firmware gradually, some of the Tapo C420 may not receive the new firmware. In this scenario, please wait patiently for the new firmware to be available to the other Tapo C420, and you will see the notice on the Tapo app if new firmware is available.
Best Regards
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@Solla-topee how long does the release cycle take?
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Hi,
We do not have this info, and it's recommended to pay attention to the notice in the Tapo app to see if a new firmware is pushed to your other cameras.
Best Regards
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@Solla-topee thanks.
Just odd that there has been no change in the firmware update since I posted my original question. Still on. 2 (1.2.15) out of 7 on 1.2.14
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@PvdWalt Don't worry, this is a normal situation, and you just need to wait patiently for the new firmware to be available for your other camera.
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@PvdWalt what about hte situation right now? I'm in the same situation ...
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@FraLaGa still the same. No changes since my original post. Very frustrating.
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@PvdWalt I can understand. I suggest to take it as a chance to check the difference between both version :)
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@FraLaGa update: finally also my other camera was updated.
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