Actualizacion de Firmware - Daño Camara

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Actualizacion de Firmware - Daño Camara

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Actualizacion de Firmware - Daño Camara
Actualizacion de Firmware - Daño Camara
2024-01-02 14:46:35 - last edited 2024-01-19 03:49:02
Model: Tapo C200  
Hardware Version:
Firmware Version:

al realizar una actualizacion de Firmware recomendado, la camara dejo de funcionar, esta queda con unas luces rojas laterales permanentes y no se permite resetear, ya se ha desconectado varias veces y persiste la falla, existe un manera de reset de fabrica? donde se pueda volver a una version y poder recuperar la camara?

Desde soporte NO brindan solucion

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Re:Actualizacion de Firmware - Daño Camara-Solution
2024-01-03 09:29:35 - last edited 2024-01-19 03:49:02

  @JorgeOspino 

Hi,
After confirming the camera's model number and hardware version, it's recommended to follow the instructions in the link below to troubleshoot.
How to find the hardware version on a TP-Link device: https://www.tp-link.com/en/support/faq/46/
Troubleshoot instructions: https://community.tp-link.com/en/smart-home/forum/topic/608500

Best Regards
 

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Re:Actualizacion de Firmware - Daño Camara-Solution
2024-01-03 09:29:35 - last edited 2024-01-19 03:49:02

  @JorgeOspino 

Hi,
After confirming the camera's model number and hardware version, it's recommended to follow the instructions in the link below to troubleshoot.
How to find the hardware version on a TP-Link device: https://www.tp-link.com/en/support/faq/46/
Troubleshoot instructions: https://community.tp-link.com/en/smart-home/forum/topic/608500

Best Regards
 

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