Tapo C520WS sound quality
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The sound quality on my c52ows is very poor , its quiet ,muffeld and intermittent, i can't even hear a car passing by.
In comparison i can easily hear people talking in street on my igeek camera.
Adjusting the mic gain doesn't help at all.
This seems to be an issue with these with many people complaining about the problem, is it a hardware or software problem?
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Hi,
In your situation, you can upload a video recording showing your problem to your cloud server(such as Google Drive), then generate a link and send it to me to download the video recording for further analysis.
Best Regards
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@Solla-topee I also have the same issue on the same hardware version. I have Firmare version 1.2.7 on my camera. Could you also possibly send me a firmware update?
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Hi,
It's recommended to start a new thread to report the issue on the latest firmware with the following information for further analysis.
1. The picture of your microphone settings.
2. A video showing the reported problem.
Best Regards
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