Person detection picking up pets

Person detection picking up pets

18 Reply
Re:Person detection picking up pets
2024-06-13 14:14:10 - last edited 2024-06-13 14:14:46

My suggestion is (still) that you throw the camera in the trash. Despite changing 'sensitivity', updating versions etc etc etc NOTHING resolves this issue. Not sure TP-Link knows how to "train" AI. I've changed the angle of the camera. Now it is a pretty useless piece of art. Good luck.

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#12
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Re:Person detection picking up pets
2024-06-14 07:55:04

  @Guuzy 

Hi,
If you want to continue troubleshooting your issue, please provide more information about your problem by referring to the post here.
Best Regards

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#13
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Re:Person detection picking up pets
2024-06-14 07:58:50

  @Inge83 

Hi,
We have a new firmware for the Tapo C320WS V1 about the reported issue, if you want to try it, please send me(@Solla-topee) the MAC address of the camera via a private message.
Best Regards

 

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#14
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Re:Person detection picking up pets
2024-07-08 15:23:39 - last edited 2024-07-08 15:24:43

 I'm having same issues with my C120 and also my flowers become people and pets, it's driving me crazy! I bought this camera because reviews said it had great AI, but now I feel ripped off and unfortunatelyto late to return. How do I get this to realize these are flowers not people and pets. 

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#16
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Re:Person detection picking up pets
2024-07-08 17:43:22

I mean, everything gets detected as a person every now and then, and more often than not, cats, cars, insects, snow, and rain are detected as human. I mean, I've been using this camera for close to a year, and it's been a massive disappointment. Now my audio doesn't work either. I've already invested in cameras from different brands, but I would like my current one to actually work as well.
 

That being said, yes, I have the same issue with my C500, but I won't bother reporting it. Something tells me that this is going to be an ongoing issue, and I'll probably have moved on before then.

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#17
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Re:Person detection picking up pets
2024-07-09 04:07:58

  @Warlizzard  @BH2391 

Hi,
The reasons that the camera triggers person detection are different in different scenarios. If you want to continue troubleshooting, we recommend providing the information in this thread for further analysis.
Best Regards 

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#19
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Re:Person detection picking up pets
Tuesday

I’m experiencing the same issue! I get a person notification whenever one of my pets walks by. Just the other day, a garbage bag rolled down the street, and I also got a person notification!

 

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#22
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Re:Person detection picking up pets
Wednesday

  @Dvsanso 

Hi,
If you want to further analyze your issue, we recommend providing the information in this thread. It would be appreciated if you could send us the Person Detection page of your camera and the detection zone page.
Best Regards

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#23
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