Guest Network on Deco M4 not stable after update

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Guest Network on Deco M4 not stable after update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Guest Network on Deco M4 not stable after update
Guest Network on Deco M4 not stable after update
2024-03-05 08:26:28
Model: Deco M4  
Hardware Version:
Firmware Version: 3.7.7

Hi there,

 

Recently i updated my Deco M4 system. At that point the guest network was reset so al my smart home products such as lighting and Sonos speakers lost connection and i have to set them al up again. That's an awfull lot of work so I was already not happy. But since the update the guest network is not stable at all. Most times i can't even connect to it or when i forget al other networks and try to connect to the guest network it says connected but when i try to use the internet it isn't working. 

 

I'm not much in to the internet/technical language. Are there more people with the same problem? Did you find a way to fix the problem?

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Re:Guest Network on Deco M4 not stable after update
2024-03-06 06:20:40

  @TL-98 

Welcome to the community.

Is the guest network set to 2.4GHz only?

Do you have any issues when connecting to the 2.4GHz band of the main network?

I checked the release note of the latest firmware 1.1.2 and it didn't mention any modification to the Guest network.

Please also try to power restart the whole Mesh system once.

And Deco M4_V4_1.1.2 could revert to 1.1.1 directly via the web UI.

Thank you very much and best regards.

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