detected event thumbnails have stopped

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

detected event thumbnails have stopped

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Adam-1506

2024-03-12 09:41:01

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-03-12

detected event thumbnails have stopped

2024-03-12 09:41:01

Tags: #Recording #Motion Detection

Model: TC65

Hardware Version: V1

Firmware Version: 1.3.9 build 231024 rel. 72919n(4555)

My camera was unintentionally disconnected for a day. When reinstalled the detected event thumbnails have disappeared, they were always there previously. I have rebooted but no change

1 Reply

Solla-topee

2024-03-13 08:42:41

Posts: 13344

Helpful: 2297

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:detected event thumbnails have stopped

2024-03-13 08:42:41

@Adam-1506

Hi,
It's suggested to go to the camera's Device Settings>Device Info page to check the MAC address of the camera and send it to me(@Solla-topee) via a private message.
Can you share a picture of the page that does not show the detection event thumbnails?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

detected event thumbnails have stopped

detected event thumbnails have stopped

Information

Voters 0

Tags