detected event thumbnails have stopped

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detected event thumbnails have stopped

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
detected event thumbnails have stopped
detected event thumbnails have stopped
2024-03-12 09:41:01
Model: TC65  
Hardware Version: V1
Firmware Version: 1.3.9 build 231024 rel. 72919n(4555)

My camera was unintentionally disconnected for a day. When reinstalled the detected event thumbnails have disappeared, they were always there previously. I have rebooted but no change

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Re:detected event thumbnails have stopped
2024-03-13 08:42:41

  @Adam-1506 

Hi,
It's suggested to go to the camera's Device Settings>Device Info page to check the MAC address of the camera and send it to me(@Solla-topee) via a private message.
Can you share a picture of the page that does not show the detection event thumbnails?
Best Regards

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