@Solla-topee 

Hi, thank you for the response.

1.- You are right, they are connected via RTSP/ONVIF and I can watch the feed from the NVR while connected to the same network. I can control them via RTSP/ONVIF

2.- No, Tapo devices like Tapo Motion Sensor, Around 10 Tapo L530E, and several tapo cameras are unresponsive when the NVR is on.

3.- Through the Tapo App, like I mentioned in step 2, Tapo devices start to be unresponsive and unreachable. Also automations stop working or have strong delays.

4.- I forgot to mention that there is an unmanaged TP-Link TL-SG108 Switch.

The connection would be like this: Deco M5 Router Mode > Unmanaged Switch > Satellite Decos. All of them are connected via cables Cat5e or Cat 6.

The Tapo Cameras are connected via Wifi.

Additional Note: When the NVR is turned off, all Tapo Devices (Lights, Cameras, Switches) and their automations begin to me reachable and responsive.

Regards

  @Solla-topee 

1.- In the attached screen you can see that some devices start to disconnect and also the ones that remain connected have delays in seconds to turn on and off or viceversa or wont respond to changes in the state of the device.

2.- The firmware of all decos are 1.7.8 Build 20240719 Rel. 70981

The Tapo App: V: 3.6.501

3.- Yes, the NVR is connected via Ethernet with a Cat5e cable.

When I stop using the NVR then the devices start to be responsive.

Regards

  @Solla-topee 

Your team contacted me and asked me to insert an sd card to my camera for saving logs. I proceeded and then confirmed and added some screenshots but they responded me that NVR and SD card at the same time is not compatible and that was not my case until they suggested me to do so, so I think they messed up  . I sent a response that that was something that they told me to do and I'm looking forward to resolve my issue.

Regards