AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula

AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula

AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
Sunday
Model: Archer AX53  
Hardware Version: V1
Firmware Version: 1.2.4 Build 20240206 rel.41393

Hello, I have an EasyMesh network with an AX55 V1 as the main router, and an RE190 and AX53 V1 as satellites. The AX53 is connected via Ethernet backhaul to the AX55. At random moments (every 2-3 days), the AX53 goes into a "not reachable" mode, where it cannot be accessed via the Tether app or web interface, and the "internet" LED on the device itself is off. The router remains in this state until a reboot; reconnecting the Ethernet cable doesn't change anything.

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Re:AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
Monday

 Hi @lisukup 

 

May I know if your network topology diagram is as follows:

AX55—router )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection)

 

  1. Follow the correct configuration process outlined in the guide for building an Ethernet backhaul using two EasyMesh routers: How to Build an Ethernet Backhaul Using Two EasyMesh Routers
  2. Check the Ethernet cable between the main router and satellite device and try using different cables.
  3. If there is a switch or other devices in between, connect the satellite device directly to the main router, bypass the switch.
  4. Try using different Ethernet/LAN ports on the main router and satellite devices as the backhaul port.
  5. Reset the satellite device and repeat the EasyMesh configuration process. 
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Re:AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
Monday - last edited Monday

  @Joseph-TP 

(Satellite) Repeater RE190 )))((( AX55 (Main Router) ------ AX53 Satellite

On the same cable, there was an IP Camera working before, directly connected to the main router (about 9 meters). Now I have changed the location of the AX53 to another place, with another ethernet cable plugged in, through a simple gigabit switch. I reset the AX53 without success. The only thing I didn't change until now was the port on the main router. Now it's connected to a different port using a different cable.

The OneMesh did not reconnect through WiFi after the fault; it looked like the AX53 was dead.

 

@edit
before the Reset, i had multiple Offline satelits in my network (in Tether app), only with a random MAC listed

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Re:AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
Yesterday

Hi @lisukup ,

Do you mean there is a switch between the main router and satellite router? Did you try to remove the switch and connect the satellite router directly to the main router? Because we need to determine if the problem is with the switch?

In addition, what is the model of your switch?

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Re:AX53 going into "Not Reachable" mode EasyMesh Ethernet backhaula
Yesterday - last edited Yesterday

  @lisukup 
It was not connected before through a switch.
Now i connected it through a switch only to try another LAN port of the main router.
After 2 days i have the same issue.
The swtich model - LS1005G

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