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Solution OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version

Solution OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version

SolutionOpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Tuesday - last edited Tuesday
Tags: #Network Connectivity #VPN #Highlighted Thread #Wi-Fi 7
Model: Archer BE230   Archer BE3600  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20240912

This Article Applied to:

Archer BE230_V1_1.1.1 Build 20240912

Archer BE3600_V1_1.1.1 Build 20240912

 

Phenomenon Description:

After updating the router's firmware to version 1.1.1 Build 20240912, some users have reported that the VPN Client status shows as connected but the client devices fail to access the internet after being granted VPN access. 

 

jeffery-tan has detailed the issue he encountered in this thread.

 

Workaround:

We understand this can be frustrating. Our development team has provided beta software to address this issue. If you're experiencing a similar problem, please upgrade and install the beta software on your Archer BE230/BE3600, then check if the OpenVPN connection works properly.

Archer BE230&BE3600_V1_1.1.2 Build 20241211 (Beta firmware)

Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.

 

Additional Information

If this beta software doesn't resolve the issue and you still can't access the internet after connecting to an OpenVPN Server, please ensure you can connect to the OpenVPN Server directly using the OpenVPN application on a phone or computer, then provide the following details.

1. Model number, hardware, and firmware version of your TP-Link Router.

2. What kind of VPN server you are connecting to?

3. Which VPN type are you using on the TP-Link router, OpenVPN or WireGuard?

 

Related Articles:

What if the VPN Client on the Wi-Fi Router Is Not Working?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#1
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10 Reply
Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Tuesday

  @Kevin_Z 

Great
Now with openvpn file is working correctly, in the next hours I will try with NordVPN Token and let you know if it works

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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Tuesday

  @Kevin_Z 

I just tried with nordvpn token with wireguard and the same problem described above occurs, currently it only works correctly with the openVPN configuration file.

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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

 

Zak2298 wrote

  @Kevin_Z 

I just tried with nordvpn token with wireguard and the same problem described above occurs, currently it only works correctly with the openVPN configuration file.

 

@Zak2298 

 

Thank you very much for providing feedback on the beta firmware of Archer BE3600.

 

Just want to confirm, were you able to connect to the NordVPN server successfully before you upgraded to the official 1.1.1 version?

 

When connecting to the NordVPN Server with the provided beta version 1.1.2 version, is the status showing connected but the clients fail to access the internet after being granted VPN access?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

  @Kevin_Z 

I bought the modem in the past few days, it automatically did the update to 1.1.1, after that I configured the client with NordVPN and at the same time it was working properly.

The day after I actually needed the VPN it started to present the problem, status CONNECTED but the clients have no internet access.

 

Last night I tried to install version 1.1.0 where the same problem is present even with openVPN file

 

With version 1.1.2 Beta the client is able to connect correctly to the server in fact it gives as state CONNECTED but the clients included in the list do not have internet access 

 

I confirm you that with 1.1.2 Beta with openVPN file it works correctly on any server I choose

 

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#5
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

@Zak2298 

 

Thank you very much for all the details.

 

Could you please confirm again that the beta firmware is all working fine?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

  @Kevin_Z 

As I explained earlier with beta firmware it works ONLY correctly with openVPN files
Configuration with NordVPN token still does not work!

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#7
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

@Zak2298 

 

I see.

 

It seems you've already contacted support to report the issue and we hope the engineering team will figure it out soon.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

  @Kevin_Z 

Yes certainly, but I haven't received any response, I think if you bring the attention of the engineers I think they can solve it faster.

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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Wednesday

@Zak2298 

Already did that before I responded here.laugh

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:OpenVPN Connectivity Failure on Archer BE230/BE3600 After Updating Router Firmware to 1.1.1 version
Thursday

  @Kevin_Z 

 

With beta version DDNS service with Tplink account does not work, service that with official firmware was working properly, could it be that unsigned?

 

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Information

Helpful: 1

Views: 297

Replies: 10

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