Malfunctioning "Network Settings" option
Hi all,
Hope you are having a great day!
These Cameras have a problem with "Network Settings" functionality, it basically is set to "On" with specific settings, and I'm unable to turn it off by toggling off and saving. When restarted, they stay the same "On" with specific settings:
Tapo C100 Camera with Hardware Version: V4 and Firmware: 1.4.0 Build 241205 Rel.36735n
&
Tapo C200 Camera with Hardware Version: V3 and Firmware: 1.4.1 Build 241212 Rel.42617n
Thanks in advance!
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Hi,
You can refer to the following instructions to troubleshoot: Why does my Tapo camera automatically enable the Static IP option?
Best Regards
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Hi,
You can refer to the following instructions to troubleshoot: Why does my Tapo camera automatically enable the Static IP option?
Best Regards
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@Solla-topee
Thank You, I've checked out the article and sent the DM needed.
I just have one more question:
I have another Tapo C200 with Hardware version: V5 , and Firmware: 1.1.4 Build 241219 Rel.57752n that doesn't automatically enable the "Static IP" option. Why is that?
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Hi,
Are your three cameras connected to a third-party app via RTSP/Onvif connection?
Best Regards
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@Solla-topee
Hi,
Yes, they are connected to Frigate.
Thanks.
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Hi,
I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards
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