Tapo C220 not connecting to H200 Hub

Tapo C220 not connecting to H200 Hub

Tapo C220 not connecting to H200 Hub
Tapo C220 not connecting to H200 Hub
2025-05-15 16:08:29 - last edited 2025-06-12 03:31:21
Model: Tapo C220   Tapo H200  
Hardware Version: V1
Firmware Version: 1.2.5

Hi there,

 

I'm trying to connect the Tapo C220 on the latest firmware to the H200 hub, it says it's compatible on the compatibility list but when I try and add it to the hub it says "Firmware not supporting. please update it to the latest version"

 

Is it compatible or not?

 

Thanks

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1 Accepted Solution
Re:Tapo C220 not connecting to H200 Hub-Solution
2025-05-16 08:47:03 - last edited 2025-06-12 03:31:21

  @ChrisYo94 

Hi, 
The new official firmware(V1.3.1) for the Tapo C220 V1 supports the feature of connecting the camera to the hub H200. However, this firmware is not yet fully released. We suggest waiting patiently for the new firmware to be released to your camera.
Best Regards

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#2
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Re:Tapo C220 not connecting to H200 Hub-Solution
2025-05-16 08:47:03 - last edited 2025-06-12 03:31:21

  @ChrisYo94 

Hi, 
The new official firmware(V1.3.1) for the Tapo C220 V1 supports the feature of connecting the camera to the hub H200. However, this firmware is not yet fully released. We suggest waiting patiently for the new firmware to be released to your camera.
Best Regards

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#2
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