My tapo can't connect to my smart device

My tapo can't connect to my smart device

My tapo can't connect to my smart device
My tapo can't connect to my smart device
2025-05-21 16:06:35 - last edited 2025-06-10 06:26:16

Need  help. my tapo c510w cannot connect to my wifi and smart device.. 

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#1
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1 Accepted Solution
Re:My tapo can't connect to my smart device-Solution
2025-05-22 08:12:12 - last edited 2025-06-10 06:26:16

  @juan1986 

Hi,
If you fail to configure the Tapo camera, please refer to the following instructions to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm the following information.
  1. What's the LED status on the camera?
  2. Please list the troubleshooting you did and the results.
  3. What's the model number of your router? Do you have internet on your phone/computer when connecting to your router's Wi-Fi?
  
Best Regards

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#2
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1 Reply
Re:My tapo can't connect to my smart device-Solution
2025-05-22 08:12:12 - last edited 2025-06-10 06:26:16

  @juan1986 

Hi,
If you fail to configure the Tapo camera, please refer to the following instructions to troubleshoot.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm the following information.
  1. What's the LED status on the camera?
  2. Please list the troubleshooting you did and the results.
  3. What's the model number of your router? Do you have internet on your phone/computer when connecting to your router's Wi-Fi?
  
Best Regards

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#2
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