Camera's detection system has a major flaw

Camera's detection system has a major flaw

Camera's detection system has a major flaw
Camera's detection system has a major flaw
2025-06-23 00:48:42 - last edited 2025-07-11 05:56:49
Model: TC40  
Hardware Version: V2
Firmware Version: 1.1.2

My camera, as well as Hardware V1 picks up my tree and its shadows as a person and motion in the wind but if I opt to go for lower sensitivity humans arent detected and some motion is missed.

 

Also on Hardware V2 you should be able to customise what detection events turn on your light when in Smart night mode.

 

Additionally, add an option to automate alarm volume, and when the alarm makes sound or doesnt at specific times SEPARATE from the light flash.

 

Another thing is to add the ability to automate things on the camera with sunrise/sunset.

 

Last thing is allowing you to override the light when smart night mode turns it on (right now it just says "Operation too frequent"...).

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Re:Camera's detection system has a major flaw-Solution
2025-06-24 10:07:45 - last edited 2025-07-11 05:56:49

  @replicr 

Hi,
1. You can refer to the instructions below to troubleshoot if the detection feature is not working properly.
What to do if the Detection feature is not working on the TP-Link Camera?
 

If the problem persists, please confirm the following information.
  1. Please send us a picture of the camera's Device Settings > Detection page and check the sensitivity value of the enabled detection types.
  2. Send us the videos showing the camera falsely detecting something as a person. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

2. For the feature request to add the ability to automate things on the camera with sunrise/sunset, please describe the detailed usage scenario for evaluation. 
For the other feature requests, I'll log them and forward them to the relevant team for evaluation.

 

3. Do you want to change the mode on the Night Mode Settings page but fail and see the message "Operation too frequent"? If not, please describe the usage scenario and problem phenomenon in detail for assistance.

 

Best Regards

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Re:Camera's detection system has a major flaw-Solution
2025-06-24 10:07:45 - last edited 2025-07-11 05:56:49

  @replicr 

Hi,
1. You can refer to the instructions below to troubleshoot if the detection feature is not working properly.
What to do if the Detection feature is not working on the TP-Link Camera?
 

If the problem persists, please confirm the following information.
  1. Please send us a picture of the camera's Device Settings > Detection page and check the sensitivity value of the enabled detection types.
  2. Send us the videos showing the camera falsely detecting something as a person. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

2. For the feature request to add the ability to automate things on the camera with sunrise/sunset, please describe the detailed usage scenario for evaluation. 
For the other feature requests, I'll log them and forward them to the relevant team for evaluation.

 

3. Do you want to change the mode on the Night Mode Settings page but fail and see the message "Operation too frequent"? If not, please describe the usage scenario and problem phenomenon in detail for assistance.

 

Best Regards

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