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Caméra n’enregistre pas la nuit

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Caméra n’enregistre pas la nuit

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Caméra n’enregistre pas la nuit
Caméra n’enregistre pas la nuit
2025-07-07 21:17:32 - last edited 2025-08-07 02:41:31
Tags: #Night Mode #Recording
Model: Tapo C420  
Hardware Version:
Firmware Version: 1.2.25

Ma caméra film et enregistre très bien la journée mais des qu'il fait nuit , elle filme sans plus rien enregistrer jusqu'à l'aube. J'ai tout regarder dans les paramètres, tout a l'air bon. J'ai mis le mode nuit manuellement aussi.

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Re:Caméra n’enregistre pas la nuit -Solution
2025-07-08 06:43:02 - last edited 2025-08-07 02:41:31

  @Laaneiige 

Hi,
Please confirm the following information for the reported case.


  1. On the Tapo app > Camera's Device Settings > Detection page, please let me know the enabled detection types and the corresponding sensitivity value. Please also check the wake-up sensitivity value.
  2. On the camera's Device Settings > Storage & Recording page, please send me a screenshot of the Recording Schedule page.
  3. On the camera's Device Settings > Alarm page, please enable the Alarm feature and then check if the camera emits an alarm sound when it detects events at night.
  4. How do you check that the camera won't record at night? Are there no video recordings on the camera's Playback & Download > Playback page at night? Please confirm whether the new recordings will appear when the camera alarm sounds, triggered by events detected at night.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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Re:Caméra n’enregistre pas la nuit -Solution
2025-07-08 06:43:02 - last edited 2025-08-07 02:41:31

  @Laaneiige 

Hi,
Please confirm the following information for the reported case.


  1. On the Tapo app > Camera's Device Settings > Detection page, please let me know the enabled detection types and the corresponding sensitivity value. Please also check the wake-up sensitivity value.
  2. On the camera's Device Settings > Storage & Recording page, please send me a screenshot of the Recording Schedule page.
  3. On the camera's Device Settings > Alarm page, please enable the Alarm feature and then check if the camera emits an alarm sound when it detects events at night.
  4. How do you check that the camera won't record at night? Are there no video recordings on the camera's Playback & Download > Playback page at night? Please confirm whether the new recordings will appear when the camera alarm sounds, triggered by events detected at night.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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