Face recognition does not work anymore

Seife

Yesterday

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Registered: 2025-09-04

Face recognition does not work anymore

Yesterday

Tags: #Hub Video Storage

Model: Tapo H500

Hardware Version: V1

Firmware Version: 1.1.1

Hello, 15 days ago the face recognition stopped working on all my cameras (1x Tapo C320WS, 3x Tapo C52A and 2x Tapo D235). Does anybody know how to fix it?

All devices have the latest firmware (automatic update) and the H500 has enough space left on the SSD.

1 Reply

Wayne-TP

14 hours ago

Posts: 6665

Helpful: 1070

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Registered: 2020-06-23

Re:Face recognition does not work anymore

14 hours ago

@Seife

Check this article. Tapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!

Face recognition does not work anymore

Face recognition does not work anymore

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