Firmware doesn't update

Firmware doesn't update

Firmware doesn't update
Firmware doesn't update
2025-09-06 04:03:01 - last edited 2025-09-26 08:24:39
Model: Tapo C500  
Hardware Version: V2
Firmware Version: 1.0.4

Hello, 

 

I recently bought a C500 and it's working fine other than I can't seem to update to the latest firmware, it updated to 1.0.4 but fails each time I try to update it to the latest version which I believe is 1.1.2, I've tried multiple things

 

Reinstalling the app, removing the SD card, making sure it's got a strong wifi connection , stable wifi

 

The camera is working just fine other than this issue , I haven't tried resetting it tho.

 

Thanks in advance.

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1 Accepted Solution
Re:Firmware doesn't update-Solution
2025-09-08 09:07:27 - last edited 2025-09-26 08:24:39

  @Mangawy 

Hi,
You can refer to Q2 in the following instructions to troubleshoot if you fail to update the camera's firmware.
Common questions about the TP-Link camera's firmware
Best Regards

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Re:Firmware doesn't update-Solution
2025-09-08 09:07:27 - last edited 2025-09-26 08:24:39

  @Mangawy 

Hi,
You can refer to Q2 in the following instructions to troubleshoot if you fail to update the camera's firmware.
Common questions about the TP-Link camera's firmware
Best Regards

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#2
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