Geofencing is unreliable works intemittently

Geofencing is unreliable works intemittently

Geofencing is unreliable works intemittently
Geofencing is unreliable works intemittently
Yesterday
Model: Tapo C110  
Hardware Version: V3
Firmware Version: 1.1.2

Ive bought 3 tapo cameras and have geofencing setup to take them off privacy mode when i leave an area around my house and to reactivate when i enter that area. 

I have the automation setup correctly and triple verified it. I removed some "if" conditions to eliminate any snags. 

Power settings for TAPO, GPS and my phone in general are all on full power options. No restriction. No sleeping app.  

The geofencing feature seems to work very intermittently. The leave function works a bit more reliably but the return home function rarely works. I have tried all sorts of troubleshooting and settings alterations but i can not figure out what the problem is. 

I am close to returning them if i cant rely on the geofencing feature to work. 

I have pictures of my settings below. I dont know what if anything im missing. This should work more than it does. 

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#1
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2 Reply
Re:Geofencing is unreliable works intemittently
15 hours ago

  @chezouff 

Hi,
For the reported phenomenon, we recommend sending an email to forumsupport.usa@tp-link.com (if you are in the US) with the following information for further assistance.

 

Subject: [Forum Escalation][ID 849998] Geofencing is unreliable works intemittently
Forum Nickname: [User Provided]
Thread URL:  https://community.tp-link.com/en/smart-home/forum/topic/849998
Model&Version: [User Provided]
Description: [User Provided]
  1. A detailed description of the phenomenon you encountered.
  2. The camera's MAC address.
  3. The specific time (including date, time, and time zone) when the most recent 'leave home' or 'arrive home' entries stopped working.

 

Once sent, a ticket will be created in our support system, and a member of the technical support team will follow up to assist you further.

 

Best Regards

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#2
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Re:Geofencing is unreliable works intemittently
5 hours ago

  @Solla-topee 

i will but i really dont want to have to restate this problem over and over and over again. I am going to return them if it seems it cant be resolved or no one cares. 

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#3
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