hi!
I'm having problems with connecting 3 c545d cameras to the h500 i can reach all of the items thru the app but when i try toadd the cameras in the h500 hub it says that it's the wrong firmware and that i should uppdate firmware on cameras but the cameras have the latest firmware and the h500 have the latest firmware is there anyway around this?
since i want to use the hub for recording.
Hi,
As you can see in the following FAQ, the Tapo C545D is currently not supported for storing video recordings on the H500.
Tapo Smart Hub Compatible Camera List
Best Regards
Thank you for your answer when i looked in the h500 it said that it was compatible and the reseller said the same thing.
But i did see that it will be compatible in janurary 2026 :)
Hi,
Yes, the expected compatibility date for Tapo C545D and H500 is January 2026. (However, please note that this date may change before the official firmware release.)
Best Regards
Hello,
I would like to ask whether there are any plans (or an upcoming firmware update) to allow the Tapo H500 hub to record video from the Tapo D235 doorbell directly to the hub.
The D235 is listed as a compatible device, but it seems that video recording to the H500 does not currently work the same way as with Tapo cameras.
Is full recording support for the D235 on the H500 planned for the future?
Thank you for your reply.
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