Tapo C425 Adjust Event Type buttons disappeared - AI training

Tapo C425 Adjust Event Type buttons disappeared - AI training

Tapo C425 Adjust Event Type buttons disappeared - AI training
Tapo C425 Adjust Event Type buttons disappeared - AI training
21 hours ago - last edited 10 hours ago
Model: Tapo C425   Tapo H200  
Hardware Version: V2
Firmware Version: 1.2.2
Bevor the SD card was moved from the camera to the hub H200, 
detected events could be corrected to:  motion, car, person, pet, or no event.
 
After changing the SD card from the camera to the hub,
the  event correction option for training the AI  has disappeared in the app.
The videos are correct stored in the hub H200.
But only the buttons DOWNLOAD and CANCEL are displayd.
The button <Adjust Event Type> is missing.
Tried so far:
Reset and rebooting the camera.
Restart the hub.
Logged the camera out of the hub and logged it back in.
Reformatted the SD card.
Uninstalled and reinstalled the app.
The latest firmware and latest app are installed.
I need the SD card in the hub so that additional new cameras can store data on it and the SD card is more secure against theft.
 
Is there anything I could do?  Thanks in advance.
  0      
  0      
#1
Options
1 Reply
Re:Tapo C425 Adjust Event Type buttons disappeared - AI training
5 hours ago

  @Saihtam 

Hi,
Currently, the Tapo H200 does not support the feature to adjust event type when the camera's video recordings are stored on the SD card inserted into the hub. It's recommended to start a new thread here to post your use case and feature request. I'll log it and forward it to the relevant team for evaluation.
 

If you want to store a camera's video recordings on a Tapo hub and also use the Adjust Event Type feature, a Tapo H500 may suit you.

 

Best Regards

  0  
  0  
#4
Options