EAP Devices not showing up on Deco App

EAP Devices not showing up on Deco App

EAP Devices not showing up on Deco App
EAP Devices not showing up on Deco App
2024-02-17 09:12:32 - last edited 2024-02-17 09:15:43
Model: Deco XE75   Deco M5  
Hardware Version: V2
Firmware Version: 1.2.9 Build 20231222 Rel. 77579

Recently i got new Deco XE75 and had Deco M5 for my home network. I have recently added EAP 115 which i had lying around for my other Home Network. For some reason that device is not at all showing up in Deco Device List. I also have DHCP IP Range set to 100 to 200 as i want to reserve the other IP for my Network Devices for Camera and other ranges. It is currently set to IP .15 which was manually assinged using MAC Address as it was not showing up in my Device List. 


Also when we try to manually reserve IPs from below 100 and more than 200 for my Smart Home Devices and configuration i wanted, it gives error to only allocate the IPs from the DHCP Range. It is completely different in other Router like Archer A6 where we can manually assinged IP not from DHCP Ranges and have proper Network Mapping. Is it possible to fix that as well. 

 

 

Also have a update i have TP Link Managed Switch TL-SG1016PE which is also not showing up on my Deco Device List for the IP Information. 

 

 

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Re:EAP Devices not showing up on Deco App
2024-02-18 11:22:21

  @TandelK 

Hi, for the client list issue, it is suggested to install the beta firmware here to see whether it helped or not:

Optimize The Overall App Experience on Deco XE5300/XE75/XE75 Pro

 

As for the limitation of address reservation within the DHCP range, it has been reported to the APP R&D team before for further evaluation. So far there hasn't been any updated news.

Thank you very much and best regards.

 

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Re:EAP Devices not showing up on Deco App
2024-02-21 06:50:05

  @David-TP I just realized that I have XE75 v1.0 and Not 2.0

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Re:EAP Devices not showing up on Deco App
2024-08-14 06:08:27

@David-TP Currently it is showing up in the Deco Network and i also have Notification turned on for Online / Offline for the device as i wanted to know if any given time it goes down as it has some of my home IoT and Camera attached and for some weird reason i get notification randomly that the device has went offline and online from time to time. Also  i have TP Link Switch TL-SG1016PE and it randomly shows up in device list as online and offline also. Currently my whole network is setup is using that Switch for PoE and Home Network with Deco in Ethernet mode with almost 6 Decos attached to them. 

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