@moraphi Hi, thank you very much for the update. I didn't find any App feedback under the new email account. It might not be summited successully. Would you mind referring to this link and helping me...

@Serge_K Hi, thank you very much for the feedback. Deco M4_V2_1.8.2 doesn't support the Guest Network with a captive portal. It would need to get several further firmware upgrades. Best regards.

@Gabi-Argy Hi, welcome to the community. It is recommended to install the 1.1.99 firmware here to see whether it makes any difference: Firmware 1.1.99 for Deco BE25 Adds Channel Selection, DoH/DoT &...

@Johan_1 Hi, welcome to the community. Were you having the same issue on different mobile devices when connecting to Deco WiFi? Have you also tried changing the IPV4 DNS to 8.8.8.8/8.8.4.4 to see...

@Warren_M Hi, thanks for the update. Did the issue start recently? May I know your internet service provider? -Is there also an ISP-provided router in front of the main Deco XE75? It is also...

@Warren_M Hi, welcome to the community。 Have you subscribed to any HomeShield services, such as "Advanced Parental Control" and "Security+"? -If yes, it is also recommended to temporarily disable...