@rte_2806 Hi, If your camera is working properly, the iPad and camera are connected to the same network, and the internet connection is working, then the iPad may access the camera through the local...

@mungs Hi, Typically, your sound won't be recorded when you talk to the phone when using the Call feature. If you want your sound to be recorded in the reported situation, please describe the...

@Testvijay Hi, Typically, on the Tapo app > camera's Playback & Download > Playback > SD card page, you can scroll through the timeline to view the video you want if the camera is recording video...

@Andy87 Hi, It's suggested to refer to this post for further assistance. Best Regards

@Brororn Hi, Thank you for the video provided via a private message. In the recorded video, the camera appears to be working properly. If you don't like the image style displayed by the camera,...

@Ian57301 Hi, It seems that your camera updated to firmware version 1.1.3, and then the reported phenomenon reappeared. A new firmware has been pushed to your camera. Please update it via the Tapo...