@Steeve1980 Hi, Usually, on the camera's Playback & Download > Playback > SD card page, you can drag the timeline to a specific time to watch the video clip if you have set the camera to record video...

@GenesBenavides Hi, You can try pressing and holding the reset button on the specific camera for 10 seconds to perform a factory reset, then reconfigure it, and check if the "Weak Signal Strength"...

@XyZed Hi, The basic camera's motion detection mechanism is based on image changes between different frames. The frame is one of the many still images that compose the complete moving picture. If...

@philsand Hi, Thank you for providing a detailed description of your usage scenario. We don't have any specific details to share about whether and when the Tapo app will be available on a TV,...

@Simo2025 Hi, The information you provided is insufficient to identify the specific issue; however, you can see if the following instructions can help you. What to do if the Tapo Pan/Tilt camera...

@Nesswill Hi, I noticed that our senior engineer is following up on your case via email, and the ticket ID is TKID250923846. We suggest replying to the email for further assistance. Best Regards