@NickScout Hi, The latest official firmware version(1.3.0 Build 20240221 rel.53262) for the Tapo H200 has been rolled out, it solves the case you reported. Please try to update the firmware via the...

@RajibPaul Hi, 1. Thank you for your feedback about the Rich Notification feature, I'll log it and forward it to the relevant team to evaluate. 2. The Tapo C212 supports the RTSP/ONVIF protocol, if...

@gleegum Hi, If you can't Pan the Tapo camera: 1. Go to the camera's Device Settings>Pan & Tilt page, tap the Pan & Tilt Correction button to reset your camera to the default position, and check if...

@Jana_M Hi, In this situation, please turn off the camera, wait for two minutes, turn it back on, and check if the LED changes. If not, press the reset button for 10 sec and check if the LED changes....

@Kurt1234 Hi, 1. You can refer to the link below to set up the Smart Action feature to make the Tapo C310 work with Hub H100 for alarm. How to create Smart Action (automation or a shortcut) of my...

@chinkung Hi, Thank you for the information you provided. After investigation, it's confirmed that Tapo C100 V4 and V2 are different in hardware and design, so the image effects are also different....