@AlwinStreibl Hi, Currently, it's unable to change the connected Wi-Fi network on the Tapo app, and it's required to reset the Tapo device and reconfigure it to connect to a different Wi-Fi network,...

Update on Mar 1, 2024 This Article Applies to: All Tapo cameras linked to Alexa Issue Phenomenon: It has come to our attention that some of you may encounter an issue that the Person Detection...

@Craven Hi, Thank you for the case report. The problem looks like your camera is connected to your home Wi-Fi network and obtains an IP address but has no internet access. It's hard to say the issue...

@Dogsey Hi, Since the KC200 needs to connect to the router's Wi-Fi to work and can't connect to the Tapo H200, the camera's video recordings can't be stored on the SD card inserted into the hub....

@ps400x Hi, You can refer to Case 1 in the link below to troubleshoot if you have Tapo C200 V1, and please contact local TP-Link Technical Support or retailer to check if your camera is under...

@virsycham Hi, Thank you for the case report. Recently, we have released new firmware for the Tapo C310, C200, and TC70. However, the new firmware improves the performance of the camera and won't...