@Olliexz Hi, Typically, you can refer to the instructions below to troubleshoot if the camera appears offline in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please...

@tigz Hi, If you are in the US, we recommend sending an email to forumsupport.usa@tp-link.com with the following information for further assistance. Subject: [Forum Escalation][ID 853186] EC70 V4,...

@Automator Hi, Our Tapo battery-powered cameras currently don't support the RTSP/ONVIF protocols. Best Regards

@DanHanna Hi, When the camera is set to Auto mode on its live view page, day/night mode switching is based on environmental lighting conditions, and we need detailed information to determine whether...

@MikeSC60 Hi, Usually, on the first page of a feature request thread, you can see the number of votes on this thread, and you can tap it to vote. Regarding the phenomenon of the spotlight...

@ejsa Hi, We don't have such instructions for the TC71. In your situation, you can contact your retailer or the local support team to check whether the camera is under warranty. Best Regards