@Chirley Hi, You can refer to the instructions below to troubleshoot if your camera can't format or recognize the inserted SD card. What should I do if the SD card cannot be formatted/recognized?...

@Xavis00 Hi, In your situation, please try removing the SD card from the camera, reinserting it, and then testing if you can store video recordings on it. You can try removing and inserting the SD...

@CaptJohn Hi, We recommend mounting the camera on flat walls. For uneven walls, you can apply waterproof glue (not included) between the camera and the walls after mounting. Usually, if silicone...

@Zacdata Hi, Typically, if you have set up the camera successfully, it will connect to the internet and then connect to our cloud server. Then you can control it remotely in the Tapo app. This does...

@PaRi53 Hi, In your situation, the following instructions will help. Why does the Tapo camera's live feed appear snowy or rainy at night? Best Regards

@Jinxed97 Hi, Thank you for the information you have provided. We understand the phenomenon you experienced with the Tapo C200 and would like to share some possible reasons. According to the...