@tgomes Hi, The video you sent needs your approval to access. I have sent the access request, please approve it. Thanks! Best Regards

@gensay Hi, The Device Settings page in the Tapo app may differ slightly depending on the doorbell camera models. You can try to find the pages related to chime on the KD110's Device Settings page,...

MikeSC60 wrote @Solla-topee Thank you again for your response. Please confirm whether rebooting the camera means doing a factory reset? @MikeSC60 Nope, rebooting the camera means turning the camera...

@AussieSusan Hi, It's hard to identify the reason why the camera stopped working from the provided information. You can now refer to the instructions below to collect the camera log and continue...

@gensay Hi, You can try the following steps and see if they help. 1. In the Tapo app > KD110's Device Settings > Doorbell > Paired Chimes page, if your chime is there, please click on it and tap...

@Sbear83 Hi, We have the following instructions for downloading Tapo camera video recordings. How to save and download videos from Tapo devices Best Regards