This Article Applies to: All Tapo camera models Phenomenon Description: While watching the camera's live feed or accessing video recordings stored on the SD card, you may see the message "It looks...

@AVNISH Hi, Below are the instructions you can follow to troubleshoot if the camera rotates automatically. What Can I Do if My Pan & Tilt Camera Rotates Automatically? We suggest contacting the...

@emmesiv Hi, The permissions for shared accounts differ across product lines. For Tapo cameras, shared accounts can only access the camera's Live View, Talk, Voice Call, Pan/Tilt Control, and SD Card...

@DOBBIN26 Hi, After you press and hold the reset button on the camera for 10 seconds to factory reset it, does it have a flashing red and green light? If so, you can refer to the instructions below...

@Benji03 Hi, Please confirm the following information for the reported phenomenon. 1 On the camera's Live View page, is the Video Mode set to Auto Mode? On the camera's Device Settings > Video &...

@KRav Hi, Typically, you can refer to the instructions below to troubleshoot the reported phenomenon. Troubleshooting for cloud video recordings of Tapo Camera Please confirm the following...