@Amy2690 Hi, Typically, if the camera and the monitor installed the Tapo app are on different Wi-Fi networks, it's unable to stream the camera's live feed continuously in the Tapo app. You can refer...

@Bum2xTaro Hi, I don't know what the item in your picture is, and we don't have any sales information about it.

@Mario0007 Hi, Please confirm the following information for the reported phenomenon. 1. How often does the blur live feed occur? How long does the blur live feed last? 2. Please check the option...

@ScottF88 @Mctav Hi, Please confirm the following information for the reported offline phenomenon. 1. What's the LED status on the camera when it displays offline in the Tapo app? 2. Have you powered...

@KennnyC Hi, Usually, you can refer to the Tapo C210's QIG to install/mount the camera. Could you please send us a picture or video showing what you mean by "tighten arm"? Best Regards

@Jgil3 Hi, You can refer to the following instructions to troubleshoot if the camera's detection feature is not working well. What to do if the Detection feature is not working on the TP-Link Camera?...