HS110 Ver 2.0 Randomly turns off/on

Re:HS110 Ver 2.0 Randomly turns off/on
2021-03-01 16:49:30

@Edwardon Side point - you probably shouldn't run a fridge nor any other important appliance through any smart device.  If there's a power interruption at your location the plug will remain off.  Even backup automation may not be enough as they may fail to reconnect to wifi or the automation may fail. Scheduled tasks will not run if the plug can't get the current time from the internet.

AutomationManager: Secure home automation without relying on cloud servers.
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#22
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Re:HS110 Ver 2.0 Randomly turns off/on
2021-03-10 03:05:00

@Edwardon 

 

Yes it definitely seems to be a cloud problem. I also have a bunch of smart plugs that turn off and on at random, but always simultaneously.

 

If it were a hardware problem it should happen independently for each switch.

 

I was in doubt whether it was a TP-Link problem or a Google integration problem, but it looks like it's all on TP-Link given the posts from others.

 

 

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#23
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Re:HS110 Ver 2.0 Randomly turns off/on-Solution
2021-03-10 09:57:02 - last edited 2021-05-06 01:09:26

Update 21-05-6

 

 

Hello everyone, we have some Beta firmwares for Kasa devices auto- reboot issue, you could find the latest beta firmwares  from this thread:

https://community.tp-link.com/en/smart-home/forum/topic/262328

 

If your Kasa device has the same problem, you could comment on the above thread directly. 

* For maintenance purpose, new beta firmwares will be updated on the above thread in the future. 

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#24
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Re:HS110 Ver 2.0 Randomly turns off/on
2021-03-11 00:28:00

@Edwardon Good day, 

 

We appreciate your feedback, sorry to hear that its looks a bit complicated, the major troubleshooting is to create a Guest Wi-Fi on router, and connect smart device to that Wi-Fi and see if is gone or not. If the issue is gone, connect phone & other devices to that Guest Wi-Fi one by one and see if any certain device will trigger this issue. 

 

We will update on this thread if there is an update for this issue, kindly keep an eye on this thread,  thank you for your understanding~

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#26
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Re:HS110 Ver 2.0 Randomly turns off/on
2021-05-06 00:11:04 - last edited 2021-05-06 00:31:55

@chengfatt 

I have over 30 HS103 smart plugs at home and at my business. They ALL flicker on and off at the same time since I bought them. In both locations. 

I have contemplated replacing them all but it takes a long time to replace 30, plus the cost. 

I have kept up to date on this post, I have literally tired everything. I thought it maybe a bad batch but I bought them at different times and different places.

I know its not the router because this is happening at 2 different locations. 

I have 2 different usernames, one for home and one for business. But both flicker. 

All up to date firmware.  Ive called tplink and they gave me the run around, like every response they gave on this post.  

Its the product 100%... Im wondering when TP-Link is going to replace these trash plugs. A good company would be honest about the issues and make it right. :(

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#27
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Re:HS110 Ver 2.0 Randomly turns off/on
2021-05-06 01:13:14

@Ryanskel22 Good day, 

 

Model HS103 (US) V2/V3  have beta firmware for auto reboot issue, please kindly check this post for details:

https://community.tp-link.com/en/smart-home/forum/topic/262328

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#28
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Re:HS110 Ver 2.0 Randomly turns off/on
2021-07-18 20:09:36 - last edited 2021-07-18 20:11:30

I have the same issue with 2 kp105(fr) devices wil the firmware update also work for them?

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#29
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