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Watermark on C200 after firmware update

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Watermark on C200 after firmware update

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Watermark on C200 after firmware update
Watermark on C200 after firmware update
2021-04-14 05:17:04 - last edited 2021-04-19 10:02:31
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.7

After I updated my c200 camera there is a "Tapo" watermark in the bottom left corner. 
How can I remove this? I bought this camera, not rented it. I shouldn't have to see a permanent watermark on my stream. 

How can I remove this?

 

edit :

This is the watermark I'm talking about:

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#1
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2 Accepted Solutions
Re:Watermark on C200 after firmware update-Solution
2021-04-19 10:02:26 - last edited 2021-12-24 10:56:52

update 21/12/24

 

Hello everyone, 

 

Thank you for taking the time to give your feedback regarding the video watermark on tapo camera, this feature is now available in Tapo camera new firmware and new Tapo APP!   This feature has been added on all current tapo camera models.

Below are the Firmware (most firmware released in May-July 2021) that added a switch for watermark / logo:

 

  •  ( IOS/Android) Tapo APP required:  2.3.33 and  later version
  • Tapo C310 V1/ V2 : 1.1.8 and later firmware     
  • Tapo C200/ TC70  V1 :   1.1.8 and later firmware   
  • Tapo C200 V2 : 1.1.9 and later firmware    
  • Tapo C100 V1: latest firmware
  • TC60 V1:  1.1.9 and later firmware
  • Tapo C210 V1 :  1.1.6  and later firmware

 

How to turn off the "Tapo" watermark the Tapo Cameras?

On Tapo App, go to Camera settings -> Advanced settings -> Toggle off the "Display Logo"

 

Note: try to force close app and reopen it if this option does not show up 

 

We appreciate your patience as we work to get this to all !

If you still have any  concern with it, please leave the model * hardware and firmware version below, and share the camera MAC by private message, thank you.

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#19
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Re:Watermark on C200 after firmware update-Solution
2021-05-13 12:49:09 - last edited 2021-05-14 01:58:20

It appears to be fixed now as there's a new option to remove it after the firmware (1.1.8 for C200) and app update (2.3.33), at least on my android device.

 

Firmware 1.1.8:

 

 

New option "Display Logo" in the "On-screen Display Settings":

 

 

It was active, after turning it off the watermark was removed from the App and the RTSP stream.

 

(I did force close the app and clear the cache a few minutes ago, so it may have been the trigger for the setting to appear.)

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#37
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57 Reply
Re:Watermark on C200 after firmware update
2021-04-14 07:59:51

@Smid 

The C200 has indeed since the last firmware also an watermark.
See topic about C310 where i already started to complain about the watermark on the C310.

Cameras: Tapo C100 | Tapo C200 | Tapo C310 | Tapo C320WS SmartPlugs: Tapo P100 | Tapo P115 LightBulbs: Tapo L530E | Tapo L630
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#2
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Re:Watermark on C200 after firmware update
2021-04-14 09:24:51

@Martin-Wu 

Yeah I saw your post but I wanted to bring more attention to this. It's unacceptable to have a watermark on a security camera. 

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#3
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Re:Watermark on C200 after firmware update
2021-04-14 17:34:19

@Smid 

 

Remove the watermark from C200 !!

I send this crap back to amazon

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#4
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Re:Watermark on C200 after firmware update
2021-04-14 17:54:05

@Smid Hello, I'm not OK having watermark's on my Camera feeds because I'm not paid to promote the label/company !

AND 2 and the more important is that : TPLINK this is a Security issue you are showing to the world what type/ brand of camera we are using ... YOU EXPOSE OUR NETWORKS to attacks !!!!

Showing tapo brand is like showing our MAC/IP addresses !!!! it's so easy to hack when you know the brand (you should know this more than us users)

Please Fix this ASAP

 

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#5
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Re:Watermark on C200 after firmware update
2021-04-14 18:58:17

@tapo

 

I also made the mistake to think that a firmware update would give an improvement.

 

Now there's suddenly a watermark in the video and it is terrible!!

 

Please get it out of the firmware again, this make we want to bash and smash this product!

 

Hopefully you care about your customers and take out that terrible watermark!

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#6
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Re:Watermark on C200 after firmware update
2021-04-14 19:45:48

@Smid  a ONE star rating is already on amazon ! REMOVE watermark after c200 update !!

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#7
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Re:Watermark on C200 after firmware update
2021-04-14 19:47:38
The Watermark of Tapo is terrible. Please get it out of the firmware again. Why is the Watermark in the live video?
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#8
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Re:Watermark on C200 after firmware update
2021-04-14 20:16:38

@Smid @TP-Link

At least give the customer/users the option to desactivate the watermark, and let them choose whether to let the 'tapo' logo or not !

And speaking watermark why we can't use ours ? why tapo ? why not our own logo ? (just a thinking)

So I think this is a 'forced ad' for your camera ! (hope I'm wrong)

Again & like a user said in this thread ... listen to your customers, and delete the watermark or let us choose to activate it or not !

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#9
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Re:Watermark on C200 after firmware update
2021-04-15 02:22:02 - last edited 2021-04-15 02:26:04

@Smid @TP-Link @Tapo 

Remove the watermark as son as possible! I agree with everyone here on this and for me it is blocking a small part of the picture which is vital for me to see!

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#10
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Re:Watermark on C200 after firmware update
2021-04-16 07:44:53

@Smid 

Dear TP-LINK. Y ou MUST remove that watermark that has appeared after upgrade. What were you thinking? Is there a way to revert the firmware to previous settings?

I am seriously thinking of changing my provider. Come on you guys!!

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#11
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