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Bye Bye Tapo!

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Bye Bye Tapo!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bye Bye Tapo!
Bye Bye Tapo!
2021-05-28 05:15:45 - last edited 2021-06-21 10:00:29

I'm very sorry because I like Tapo's Hardware like cameras, plugs and bulbs. They all not perfect but for for the price, it's a very good deal.
 

What I don't like is the related software like Firmware, the App and there support.
 

There are so many open questions here in the forum, so many threads/issues with zero answers. That's not what I would call support! If your understanding of Support is to answer questions by posting stupid 'copy&paste' phrases, then better close your forum.
 

There are so many things not working at this time, like time&date, notification in case of motion detection, the schedule for the plugs and, and, and but no solution.
 

I have spend to much time already with my Tapo devices but now it's enough, now I will go with another brand, Foscam may be but definitely nothing from TP-Link.

 

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Re:Bye Bye Tapo!
2021-06-09 02:05:16 - last edited 2021-06-09 02:05:55

@gboelter Hello Globeler, 

 

Sorry that we were not able to get back to you sooner, forum reply could be delayed, for urgent help it is recommended to contact/ discuss with our local technical support. 

We have escalated your case to our specialist on tapo camera, so you could also get help from our engineers directly.

Regretful to hear that tapo does not meet your requirements, our team is still working on some issues on forums and trying to optimize the Tapo app and products. 

Customers have the right to choose their preferred brands , we still appreciate your time with troubleshooting and suggestions on our products. 

 

Best Regards

 

 

 

 

 

 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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Re:Bye Bye Tapo!
2021-06-17 15:01:35

@Solla-topee 

 

While you're at it, maybe you should explain to us the customers why tp-link would rather create a new product and bill they users monthly than to add a function that was previously planned to the Tapo series.

Take a look at this topic: https://community.tp-link.com/en/smart-home/forum/topic/214870?replyId=606252

In July of last year, Brook (a tp-link employee) said that this feature was planned. Then, a few months later, he said that this feature was not planned.

What changed?

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