Tapo C210 Firmware fix "Language version mismatch"

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Tapo C210 Firmware fix "Language version mismatch"

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Tapo C210 Firmware fix "Language version mismatch"
Tapo C210 Firmware fix "Language version mismatch"
2021-08-02 18:39:45 - last edited 2022-07-19 02:48:37
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.1.6

Hi! I connected to a  DVR Hikvision DS-7608NI-K1(B) several Tapo 200 and 310 cameras using the Onvif protocol.  Today I bought a tapo 210 camera and it has problems connecting to Onvif protocol. The first time I connected it to the network I updated it the last firmware 1.1.6 buil 210507 Rel.76179n(4555). When I manually add the camera to the dvr, the message appears Offline (Language version mismatched). This message does not appear when I add the other cameras (200, 310). Is there a firmware that solves this problem? Thank you!

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#1
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2 Accepted Solutions
Re:Tapo C210 Onvif not working-Solution
2021-09-19 16:19:56 - last edited 2021-10-12 09:30:55

I received a firmware version that fixed the issue.

 

Note: This beta firmware is just for your test and check, please don't share.

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#7
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Re:Tapo C210 Onvif not working-Solution
2021-11-24 09:40:02 - last edited 2022-07-19 02:48:17

@R9_Ronaldo @Gmarsh 

Thank you for your valuable feedback, here is the beta firmware :

Model:  Tapo C210 V1 
Beta Note :  fix "Language version mismatch" error when add camera on Hikvision NVR

Beta Firmware:

https://static.tp-link.com/upload/beta/2021/202108/20210809/Tapo_C210_V1_1.1.8_HK.zip

 

Note: 

  1. Please read Terms and Conditions for TP-Link Beta Firmware before try this beta firmware.
  2. Double check device hardware, this is beta is for V1.

Free to let us know if the beta works for you or any further feedback in regard to this, thank you!

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

For other concerns about Tapo C210 with NVR,  please start a new thread here with case details, we will look into the issue further, thank you.

1. a  photo of Error message

2. model of NVR

3. surveillance software version, or please attach a link of your current surveillance software

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#14
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Re:Tapo C210 Onvif not working
2021-08-03 02:29:50 - last edited 2021-08-03 02:31:33

@Masac  Hello, 

 

Tapo C210 also support ONVIF as other Tapo camera models,

May I know did you contact the DVR support and see if they have any advice with the error message   Can you help share a photo of the error and let us know your network topology to help locate the problem, thank you. 

Topology Example : Router model XX-<Ethernet>- DVR

Router <wireless>Tapo C210

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Tapo C210 Onvif not working
2021-08-03 03:01:16
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#3
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Re:Tapo C210 Onvif not working
2021-08-03 03:26:28 - last edited 2021-08-03 03:35:26

@Masac Hello, 

The video shows the error is gone when adjusting DVR Time zone and Language settings, do you mean Tapo C210 does not work in that way? If so, as this issue is pretty unusual, to address the issue and try to fix it, we would like to have a specialist look into this further via email. 

Besides, the ‘Language mismatch ' should be very related to Hikvision VDR, please confirm your Hikvison DVR is on the latest version, and also it is recommend to contact  DVR manufacture and see if they could help with the error at the same time. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:Tapo C210 Onvif not working
2021-08-03 08:52:29

@Masac This is the last firmware installed V4.30.085 build 210409. The strange thing is that this problem only appears in the C210 version. For the C200 and 310 versions, everything is ok.

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#5
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Re:Tapo C210 Onvif not working
2021-09-19 08:36:23

@Masac 

 

Has a work around been sorted for this? I also have the same problem.

 

thanks,

 

Barry

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#6
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Re:Tapo C210 Onvif not working-Solution
2021-09-19 16:19:56 - last edited 2021-10-12 09:30:55

I received a firmware version that fixed the issue.

 

Note: This beta firmware is just for your test and check, please don't share.

Recommended Solution
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#7
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Re:Tapo C210 Onvif not working
2021-09-23 02:56:36 - last edited 2021-09-23 02:57:50

Hey@Barry_White12 , 

May I know the model of your camera, and its firmware & hardware version. 

What is the model of your DVR device and the Error message , if possible it is recommend to share some details with the issue you've experienced so we could look in to the issue further, thank you. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#9
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Re:Tapo C210 Onvif not working
2021-11-13 22:12:37

@Solla-topee Hi, I also have this issue with an Annke DVR- can I please be sent the firmware so that this can be fixed?

 

Thanks,

G

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#10
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Re:Tapo C210 Onvif not working
2021-11-15 06:20:18 - last edited 2021-11-15 06:38:20

 @Gmarsh  Hello everyone, 

Thank you for feedback, if you have some trouble using Tapo C210 with DVR,  please help provide some the case details, we will look into the issue further, thank you.

1. a  photo of Error message

2. model of DVR 

3. surveillance software version, or please attach a link of your current surveillance software

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#11
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Re:Tapo C210 Onvif not working
2021-11-24 05:56:51
Hi I have the same problem. Where can I get the firmware that fixed this issue. Thank you
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#12
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