Tapo C200 - Playback recorded video not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo C200 - Playback recorded video not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C200 - Playback recorded video not working
Tapo C200 - Playback recorded video not working
2022-04-17 17:37:57 - last edited 2022-04-18 15:27:46
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 2.4.69

Hello. 

 

I found out that my tapo C-200 camera has been recording corrupted and unplayable videos. 

 

I transferred the video files to my computer, and although the sizes of each file is large, they are still not playable. 

 

The corrupted files has been recorded for several days, and they have these titles: xxxxxxxx_000000_tp00032 (the last two digits change with each file)

 

When I try to play these files in various media players, I get the error message: Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

 

I moved all the files now to the computer, so I formatted the micro SD card (although it was showing as "good"), and the recording seems to be working and the files are playable. 

 

I am just worries that this could happen again and I lose all these recordings. 

 

I used GOM player to play the corrupted files and I got this message: 

 

BINARY INFO
--------------------
FileName : xxxxxxxx_000000_tp00035.mp4
Header Data : 
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 

 

Can you help me please? 

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Tapo C200 - Playback recorded video not working-Solution
2022-04-18 01:21:04 - last edited 2022-04-18 15:27:46

  Hello @yasirmhm 

Thank you for your detailed post, when view SD recordings in the SD card 

  • 20200701_182700_tp00002.mp4 the recordings named with real date are the recorded videos clips;
  • xxxxxxxx_000000_tp00035.mp4 are reserved files to be written, and there isn't recording in those files;

 

Here is an FAQ for more details: How can I view the video recordings of camera from the SD card on a computer?

Hope this helps!

Recommended Solution
  3  
  3  
#2
Options
3 Reply
Re:Tapo C200 - Playback recorded video not working-Solution
2022-04-18 01:21:04 - last edited 2022-04-18 15:27:46

  Hello @yasirmhm 

Thank you for your detailed post, when view SD recordings in the SD card 

  • 20200701_182700_tp00002.mp4 the recordings named with real date are the recorded videos clips;
  • xxxxxxxx_000000_tp00035.mp4 are reserved files to be written, and there isn't recording in those files;

 

Here is an FAQ for more details: How can I view the video recordings of camera from the SD card on a computer?

Hope this helps!

Recommended Solution
  3  
  3  
#2
Options
Re:Tapo C200 - Playback recorded video not working
2022-04-18 15:28:19

Thank you  @Solla-topee for your quick response. I see, so these are unrecorded files. 

 

I am very grateful. 

  2  
  2  
#3
Options
Re:Tapo C200 - Playback recorded video not working
2022-04-19 00:56:30

  @yasirmhm Glad to help laugh

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 2257

Replies: 3

Related Articles