Deco APP Release Note

Deco APP Release Note

253 Reply
Re:Deco APP 3.0
2022-10-25 15:26:14

  @David-TP Are the Known Device Alerts broken? Whatever options or Device I choose, i get the error "unable to create the device alert".

  1  
  1  
#129
Options
Re:Deco APP 3.0
2022-10-25 17:45:09

  @David-TP 

I have updated the App on my phone via Playstore but it is still loading version 2.14.21 when I open it. What else do I need to do ?

 

  1  
  1  
#130
Options
Re:Deco APP 3.0
2022-10-25 18:29:40

 Hi @wibbler I get this also,

 

Sometimes it works, sometimes it doesn't and other times it takes 4 to 5 attempts.

  0  
  0  
#131
Options
Re:Deco APP 3.0
2022-10-26 01:14:40

  @Hawklord 

Hi, so far for the Android system, only users in the random list could receive the update and cannot manually obtain the update from Google Play, and other users could manually install the APP via APK here: Deco APP 3.0.14 via APK

Best regards.

  1  
  1  
#132
Options
Re:Deco APP 3.0
2022-10-27 08:03:20

  @wibbler BenGinders

Thanks for the feedback. I have seen this feedback before the release of Deco APP 3.0. and it is very likely caused by an unstable internet connection. Normally it would not last too long.  @wibbler, if you had this issue most of the time, it is highly appreciated if you could help me get the APP log(Please also note down the time when the error started popping up)

Best regards.

 

  0  
  0  
#133
Options
Re:Deco APP 3.0
2022-10-28 05:00:55 - last edited 2022-10-28 05:08:49

  @David-TP 

 

I would like to feedback that my phone (Me) is not in the correct mesh satellite from the app, but I'm actually connected to the Bedroom satellite (M5).

 

It seems like based from the app, my phone (Me) is always stuck in the main satellite (living room), which is wrong most of the time.

 

  1  
  1  
#134
Options
Re:Deco APP 3.0
2022-10-28 10:23:35

  @Amano7 Hi, Thanks for the feedback.

I think it is not a display issue of the Deco APP and your smartphone is actually connected to the main Deco even though it is now much closer(or next to bedroom M5).

It is quite like the issue described here:

https://www.tp-link.com/en/support/faq/3038/

 

  0  
  0  
#135
Options
Re:Deco APP 3.0
2022-10-28 11:48:46

  @David-TP 

I see, I was near the entrance and it did not transfer to my satellite unit. 

Only when I walk further into the bedroom then it started to switch to the satellite unit.

  0  
  0  
#137
Options
Re:Deco APP 3.0
2022-10-28 19:38:03

I can't add tapo device, because my main network 5ghz only (wpa2/wpa3) , and i use guest 2,4ghz network for old wpa only IOT-device.  Can add choose network for Tapo in Deco App 3.0?

 

  0  
  0  
#138
Options
Re:Deco APP 3.0
2022-10-30 00:31:04

  @David-TP 

 

Quick suggestion, about the home screen and the nodes diagram under "Everything looks good", when you press on any unit, it will open another page with the same diagram for the whole network, right? 

 

 it will be better to directly open up the specific unit page which shows all the connected devices etc.. instead of doing 2 steps to go to that unit page from the home screen, just my thoughts, overall the all is amazing. 

 

 

 

 

 

 

 

  1  
  1  
#139
Options