TAPO C110 SD card instability

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TAPO C110 SD card instability

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TAPO C110 SD card instability
TAPO C110 SD card instability
2022-10-05 18:14:38 - last edited 2022-10-31 07:30:12
Model: Tapo C110  
Hardware Version:
Firmware Version:

Have acquired recently the C110 model to use with constant recording on a 64GB Samsung SD card.

I've formatted the card on the camera but after about 4 or 5 days the camera stops recording with an inexistent SD card error.

After a reboot the SD card is recognized but it still does not record any more, i can see all the videos up till the time it stopped recording.

Formatting the SD card will make the camera record again but it will happen again a few days later.

I use the same SD card with other brands, have tried a new one and the problem is the same.

 

I've enable the logging on the app and can provide it to TP-Link.

 

Any one else with this kind of issue?

 

Some errors on the log:

4,370,24249803,-;FT-fs (mmcblk0): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.

 

[Media Source]: MediaInfo update, iCodec 100 and iNaluType 8
0 Update SPS/PPS/VPS media info iCodec 100
[DEBUG] 1664944993:420045 pCommonContext->ucIRState  is set to : 0
3,523,33117814,-;FT-fs (mmcblk0): error, fa_get_cluster: invalid cluster chain (i_pos 490773)
3,524,33126223,-;FT-fs (mmcblk0): Filesystem has been set read-only
3,525,33146971,-;FT-fs (mmcblk0): error, fa_get_cluster: invalid cluster chain (i_pos 490773)


3,533,33246094,-;FT-fs (mmcblk0): error, fa_get_cluster: invalid cluster chain (i_pos 490773)
         [storage] MP4DemuxParse(1422). Error: box size(0) is invalid
         [storage] open_binary_index_file(1527). fail to open "/tmp/mnt/harddisk_1/sys01.bin"[Read-only file system]
         [storage] hold_curr_disk(706). open storage idx failed
         [storage] stm_write(4790). fail to update curr context.
 

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Re:TAPO C110 SD card instability
2022-10-17 09:53:18 - last edited 2022-10-17 09:59:05

Hello   @chaveiro 

It is good to know you have done the basic troubleshooting steps in the guide here like format the SD card, try a different SD card. 

1. Here is an instruction that helps with troubleshoot SD card problem, kindly give it a try and let us know if it works for you.
What should I do if the SD card doesn’t work properly on my camera?
 

2. As the FAQ Which microSD cards are supported on Tapo and Kasa Cameras? 

Samsung Evo series SD card may not be fully compatible for the cameras , I suggest testing an SD card from a different brand/ a different series of SD card.

 

3. Please verify if SD card is good with H2testw software and share a photo with us

How to Verify Micro SD Cards

 

If you confirm the SD card has been tested as good and have tested a different SD card of a different brand, the certain camera could be faulty, it is recommended to retailer or reach our local support reach our local support to finish the last troubleshooting and check the device warranty. 

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