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I Cannot share my C500 Camera

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I Cannot share my C500 Camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SrMoFoBro

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2023-06-09 08:38:07

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I Cannot share my C500 Camera

2023-06-09 08:38:07

Tags: #Device Sharing

Model: Tapo C500

Hardware Version:

Firmware Version:

I am trying to share my camera with my wife, but when I enter the TP Link ID which is our email address, I get a pop up that says UNABLE to share with this TP LINK id that is managing this device.

Why? and what do I need to do so I can share my camera? I assume the TP Link ID is the email address used to set this camera up.

1 Reply

Solla-topee

2023-06-09 10:18:01

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Re:I Cannot share my C500 Camera

2023-06-09 10:18:01

@SrMoFoBro

Hi,
The Device Sharing feature is to share your device with another TP-Link ID rather than the owner ID. Based on your usage scenario, you just need to share your account(TP-Link ID and password) with your wife, and then she can log into the Tapo app installed on her phone to manage the Tapo devices.

Best Regards!

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SrMoFoBro

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2023-06-09 08:38:07

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I Cannot share my C500 Camera

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