Tapo C500 brick after failed update

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Tapo C500 brick after failed update

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Tapo C500 brick after failed update
Tapo C500 brick after failed update
2023-06-12 11:09:01
Model: Tapo C500  
Hardware Version: V1
Firmware Version: Tapo C500(EU)_V1_1.0.1 Build 221123

Hi,

 

I do an update for my Tapo C500 but it failed.
Now the led blinck red and green but I caan't see the camera's wireless.

 

I reset the camera, same issue

 

Is there a method to install firmware manually ?

 

Best Regards
Mathieu

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Re:Tapo C500 brick after failed update
2023-06-13 08:50:48

  @Boboy_007 

Hi,
It's suggested to refer to the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
 

If the suggestions do not work, then you can contact your retailer or local support to check the device warranty.
 

Best Regards

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Re:Tapo C500 brick after failed update
2023-06-15 11:11:57

  @Solla-topee 

 

Hello,

 

Thanks for the answer and the link.

I will try this week-end.

 

Regards

Mathieu

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