@Jack324 

I'm experiencing the same problem (same hardware, same firmware). Changing the zones works only for the "motion" mode, while for people and vehicles detection it is not possible to modify the default zone and the "Error. Please try again later." error is shown. 

Suggested solution from Solla-topee didn't work for me.

Waiting for a fix.

Thanks

  @Solla-topee Thanks for the suggestion but it did not work unfortunately.

Best regards

  @tore85 Sugestion from Solla-topee also didn't work for me.

I'm unable to change the zones for motion, person and vehicle detection but it works fine for line crossing and area intrusion. Trouble is I temporarily changed my motion zone to just a small area, then when I went to change it back to the full camera view I got this error. 

I'm sure it's something to do with the firmware update as it was fine before this, and the odd thing is I bought two cameras at the same place and time. They are identical but this one insisted I update the firmware to 1.1.6, whereas the other says it's up to date on 1.0.10 and works fine with no issues.

I'm going to reset the camera at the weekend and see if that fixes it.

Thanks!

I'm another person with the same problem. Reset and other ideas don't work so far.

I am having the same issue on this too. Trying to set up a activity zone on person detection and it constantly fails every time, saying to try again later.

I did send feedback through the app, and TP-Link support did get back in touch suggesting I try the following:

According to the issue, please follow the steps below to do the troubleshooting:

1) Log out of your TP-Link account and log in again on Tapo App.

2) Reset and reconfigure the Tapo device to refresh all settings.

3) Delete and re-download the Tapo App again to confirm.

4) Please check if the issue happened on local network or the mobile data also.

If the issue persists after all steps above, we will consult our engineer to confirm more info:

But unfortunatly these did not work.

Model: C320WS

Hardware Version: 2.0

Firmware Version 1.1.6

App version: 3.1.315

Paul

  @Solla-topee 

Hi there

I have tried method 2 to reset the camera, and I'm pleased to say it worked. I can now set a activity zone .

Many thanks for your help

Regards

Paul