tapo motion sensor alarm will not stop beeping

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tapo motion sensor alarm will not stop beeping

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tapo motion sensor alarm will not stop beeping
tapo motion sensor alarm will not stop beeping
2023-12-23 10:29:41 - last edited 2024-01-05 09:28:14
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.12

I have setup an alarm for detection (not the doorbell).  When the camera detects someone the alarm goes off and will not stop.  The bell hub doorbell ring is set to 5 seconds, but this is the person detection.  I thing the detection alarm is set to 5 minuets and I can't see where to turn it down.

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Re:tapo motion sensor alarm will not stop beeping-Solution
2023-12-25 08:25:12 - last edited 2024-01-05 09:28:14

  @Senteg 

Hi,
Have you added an Automation entry to ring the hub Tapo H200 when the doorbell detects a person? If so, please go to the Tapo app>Smart tab>Automation>find the entry you have configured>tap the hub, and check or change its Ring settings.
Best Regards

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Re:tapo motion sensor alarm will not stop beeping-Solution
2023-12-25 08:25:12 - last edited 2024-01-05 09:28:14

  @Senteg 

Hi,
Have you added an Automation entry to ring the hub Tapo H200 when the doorbell detects a person? If so, please go to the Tapo app>Smart tab>Automation>find the entry you have configured>tap the hub, and check or change its Ring settings.
Best Regards

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Re:tapo motion sensor alarm will not stop beeping
2023-12-27 10:18:42

  @Senteg Thanks.  I was looking everywhere but the smart tab.  I have to stat, the alarm and the door bell need to be more in the forefront.  I had a Ring before this, and on setup it asks you what chime and motion alarms you want, and no silly 5 minuet chime.  Who on earth would want a 5 min alarm?

 

 

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Re:tapo motion sensor alarm will not stop beeping
2023-12-27 11:48:06

  @Senteg 

Hi,
Thank you for your suggestion, I'll log it and forward it to the related team to evaluate.
On the Smart tab> Automation, you can change the hub's Ring Duration settings to 5 or 10 seconds, or you can also tap Custom to customize your own ring duration.
Best Regards

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